General questions about Umamicart's products

General Questions

Find information about our limited time offer and special promotions.

Special promotions and limited time offers

Use the contact form to get in touch with us regarding general questions, product feedback, shipping and delivery questions, or any issues with a recent order.

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Umamicart Help Center 

Our Products

How Do I Reset My Password?

How Do I Create An Account?

Why Should I Create An Account?

Creating an Account

How Do I Change My Email Preferences?

Changing Email Preferences

Account & Profile

How Do I Place An Order At Umamicart?

Can I Cancel Or Modify An Order After I've Placed It?

How Do I Add A Free Gift To My Order?

Can I Purchase a Gift Card on Umamicart?

What payment methods does Umamicart accept?

Placing Your Order

Where Does Umamicart Deliver?

What Are Umamicart’s Delivery Fees?

When Will My Order Be Delivered?

How Do I Know My Food Will Arrive Fresh?

Do I Need To Be At Home When My Order Is Delivered?

What Happens If My Order Cannot Be Delivered?

How Will My Meats And Seafood Arrive?

I Have An Issue With My Order. Who Should I Contact?

How Will My Order Get Delivered?

How Long Does "Standard Shipping" take?

Shipping Questions

How Can I Track The Status Of My Order?

Order tracking

When Will My Subscription Box Be Delivered?

How Do I Cancel My Monthly Subscription Box?

Monthly subscriptions

Shipping and Delivery

How Do I Sign Up for UmamiPoints?

How Do I Earn UmamiPoints?

How Can I See the Status of my UmamiPoints?

Why Can’t I see UmamiPoints From Previous Orders?

Earning UmamiPoints

How Can I Use My UmamiPoints?

Redeeming UmamiPoints

UmamiPoints Rewards Program

How Are Your Orders Assembled?

How Are Perishable Items Shipped?

What Is Your Packaging Made Of?

How Do I Recycle Or Dispose Of Your Packaging?

Our Packaging

Where Do You Source Your Products?

What Product Selection Is Available To Me At My Zip Code?

Does Umamicart Carry Vegetarian or Vegan Products?

How Long Can I Expect My Produce to Stay Fresh For?

Watch Elemental with Umamicart: Elemental ticket promotion

I Am A Supplier. Can I Collaborate With Umamicart?

Wholesale and bulk purchasing

Supplier and Wholesale Inquiries

I Want To Work At Umamicart. Do You Have Any Job Openings?

Umamicart careers

Working with Umamicart